Heirloom Floral Co. Last Updated: 7/12/2026
Welcome to the website of Heirloom Floral Co. (“Heirloom Floral,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website (the “Site”), including our floral estimate calculator and contact form. By accessing or using our Site, you agree to be bound by these Terms.
1. Use of Our Site
You may use our Site to browse our floral offerings, learn about our services, and request an estimate for your event. You agree to use the Site only for lawful purposes and to provide accurate, current information when using our estimate calculator or contact form.
2. Estimates Are Not Final Quotes
The floral estimate calculator on our Site provides a general, good-faith estimate based on the information you enter. Estimates generated through the Site are not final quotes, invoices, or binding offers. Actual pricing may vary based on factors such as:
- Seasonal availability and cost of flowers
- Final design details and revisions
- Delivery, setup, and travel requirements
- Changes to event date, guest count, or scope
A final, binding quote will only be provided after direct consultation with Heirloom Floral Co. and will be confirmed in writing (such as a signed proposal, contract, or invoice). No order is confirmed and no date is reserved based on an online estimate alone.
3. Bookings and Payment
Booking of services, deposit requirements, cancellation terms, and payment schedules will be outlined separately in a proposal, contract, or invoice provided directly to you by Heirloom Floral Co. Those separate documents govern the terms of your specific order and, in the event of a conflict, will take precedence over these general Site Terms.
4. Intellectual Property
All content on this Site — including text, images, photographs of floral designs, logos, and graphics — is the property of Heirloom Floral Co. or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or use our content for commercial purposes without our prior written consent.
5. Accuracy of Information
We work to keep the information on our Site accurate and up to date, including pricing ranges, availability, and service descriptions. However, we do not guarantee that all information on the Site is complete, current, or error-free, and we reserve the right to correct any errors or update information at any time without notice.
6. Limitation of Liability
To the fullest extent permitted by law, Heirloom Floral Co. shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site, including reliance on any estimate generated through our estimate calculator. Our total liability for any claim arising from your use of the Site shall not exceed the amount, if any, you paid to us directly related to the claim.
This Section does not limit or exclude any liability that cannot be limited or excluded under applicable law.
7. Third-Party Links
Our Site may include links to third-party websites, such as social media platforms. We do not control and are not responsible for the content, policies, or practices of any third-party sites.
8. Indemnification
You agree to indemnify and hold harmless Heirloom Floral Co. and its owners, employees, and representatives from any claims, damages, losses, or expenses arising from your misuse of the Site or violation of these Terms.
9. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
10. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in North Carolina.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Heirloom Floral Co. tracie@heirloomnc.com